ll89 Terms and Conditions

These terms and conditions ("Terms") apply to every individual ("User" or "you") who uses the ll89 platform ("Platform" or "Site"). ll89 is an online casino and betting platform providing mobile-first services in the Bangladesh market. By registering on this site or accessing the platform, you are considered to have fully agreed to these Terms. If you do not agree to these Terms, please refrain from using the platform.

ll89 reserves the right to modify these Terms at any time, for any reason, and without prior notice. Continuing to use the platform after updated Terms are published will be treated as acceptance of the new Terms. You are therefore advised to check this page regularly.

Participation on the ll89 platform is permitted only for individuals aged 21 or older. By registering an account, you confirm that:

• You are at least 21 years of age.
• You hold only one account in your own name and are not operating an account on behalf of anyone else.
• You are using the platform in compliance with the laws applicable in your area of residence.
• You are participating in gaming voluntarily and for entertainment purposes.

ll89 may at any time request documents for age and identity verification. The platform reserves the right to hold withdrawals until verification is complete.

Each user may create only one account. Creating multiple accounts is strictly prohibited and will be treated as bonus fraud. All information provided at the time of registration must be true, accurate and complete. Providing false information may result in the immediate closure of the account and forfeiture of the balance.

You are solely responsible for maintaining the confidentiality of your account. Do not share your password with anyone else. If you suspect unauthorised access, notify our support team immediately.

ll89 may suspend or close your account in the following circumstances:

• Violation of the Terms.
• If involvement in fraudulent or illegal activity is proven.
• If bonus abuse or use of bots is detected.
• If evidence of operating multiple accounts is found.
• If required for security reasons.

If you wish to voluntarily close your account, notify the support team by email or via live chat. Any existing balance will be returned subject to verification.

To deposit funds into ll89, you can currently use bKash, Nagad and Rocket. The minimum deposit amount across all payment methods is ৳100. There is no maximum deposit limit, though larger amounts may require additional verification.

Deposited funds may only be used for gaming purposes. Money laundering or any other illegal financial activity is strictly prohibited, and suspicious transactions will be reported to the relevant authorities.

The minimum withdrawal amount is ৳800. Processing a withdrawal request generally takes 30 minutes to 3 hours. The following conditions apply when withdrawing:

• The withdrawal process may be delayed if account verification has not been completed.
• Withdrawals must be made to the same method used for the deposit (if you deposited via bKash, the withdrawal goes back to bKash).
• Withdrawals may be held while an active bonus wagering requirement is in progress.
• Withdrawals may be temporarily suspended due to technical or security issues.
• Multiple withdrawal requests may be made within a single calendar day.

New members will receive a 100% bonus up to ৳5,000 on their first deposit. For example, depositing ৳5,000 will earn an additional ৳5,000 bonus, bringing the total balance to ৳10,000. To withdraw this bonus, the combined total of the deposit and bonus must be wagered 20 times (20x).

While a bonus is active, keep the following in mind:

• Withdrawal is not possible before the wagering requirement is met.
• Claiming bonuses from multiple accounts is fraud and the bonus will be cancelled.
• ll89 may change or cancel any bonus offer at any time.
• If the wagering requirement is not completed within the specified period after a bonus is awarded, the bonus will be cancelled.

The ll89 VIP programme has five tiers. Weekly cashback is provided at each tier based on the user's gaming activity:

Advancement to a higher VIP tier depends on the user's regular and active participation. Cashback is calculated each week and credited at a set time. There are no wagering requirements on cashback.

ll89 firmly believes in the principle of fair play. Our platform uses Random Number Generator (RNG) technology, which determines the outcome of every game in a completely random and impartial manner. All games are operated by third-party audited and approved software providers. ll89 uses SSL encryption technology to keep all financial and personal data secure.

The following activities are completely prohibited and subject to penalties:

• Opening or operating multiple accounts.
• Placing bets using automated bots or software.
• Exploiting any technical error in the game system.
• Money laundering or other illegal financial activities.
• Attempting to hack or defraud another user's account.
• Bonus fraud or attempts to exploit the system.
• Accessing from a restricted region using a VPN or proxy.

If such activity is detected, the account will be closed immediately, all bonuses and winnings will be forfeited, and legal action will be taken if necessary.

ll89 places the highest importance on protecting users' personal data. We collect only the information necessary to operate the platform and do not sell it to third parties. For more details, please read our Privacy Policy.

By registering an account, you agree that:

• ll89 may analyse data on your gaming activity to improve its services.
• Your registered email may be used for promotional communications.
• Information may be provided to authorities where required by legal obligation.

The ll89 website uses cookies to improve the user experience. Cookies are required for user preferences, session information and security verification. Continuing to use the site will be taken as your consent to the use of cookies. Cookies can be disabled in your browser settings, though doing so may prevent some site features from working properly.

All content on the ll89 platform — logos, designs, text, graphics, software and other elements — is covered by the intellectual property rights of ll89 or the relevant licensor. Reproducing, distributing or using this content commercially without the prior written permission of ll89 is prohibited. Game content is protected by the intellectual property rights of the respective software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.).

ll89 bears no liability in the following cases:

• Gaming losses caused by loss of internet connection.
• Temporary disruptions to third-party payment systems.
• Faults in the user's own device or software.
• Security breaches resulting from the user's negligence with account credentials.
• Natural disasters, cyber attacks or other force majeure circumstances.

ll89 strives to maintain the highest standard of service, but temporary disruptions may occur for technical reasons. Our 24/7 support team is ready to assist with any issues.

Any dispute arising between ll89 and a user will first be addressed through an amicable resolution. Our support team is available 24/7 via live chat and at [email protected] to help resolve issues. If a dispute cannot be resolved, the applicable international arbitration process will be followed.

The user acknowledges that it is their responsibility to verify whether online gaming is lawful in their area before using the platform. ll89 is not responsible for any violation of a user's local laws.

ll89 believes that gaming should be purely for entertainment. We encourage all users to play responsibly. The following guidelines are recommended:

• Only bet within your means.
• Do not place further bets in an attempt to recover losses.
• Set defined limits on your time and money.
• Gaming is not a source of income — it is entertainment.

ll89 offers self-exclusion and deposit limit features. Visit our Responsible Gaming page to learn more.