Ensure responsible gaming at ll89
We believe entertainment should always be safe and controlled. ll89 provides all the tools and support you need to keep your gaming habits healthy.
Why is responsible gaming important?
ll89 is one of Bangladesh's trusted online gaming platforms. For us, entertainment is not limited to winning or losing — it should be a healthy and enjoyable experience. Responsible gaming means setting your own limits on time and money, and enjoying yourself within those limits.
Gaming is a form of entertainment — not a source of income. If you ever feel that the urge to play is having a negative impact on your daily life, family, or financial situation, it is important to take action right away. ll89 is committed to making it easy for you to take those steps.
Only those aged 21 years or older may participate on our platform. We follow a strict age verification process to protect minors. If you feel a family member is spending too much time gaming, please contact us.
Never game using borrowed or loaned money. Do not spend money on gaming before covering your daily essential expenses. If you repeatedly feel compelled to keep playing in order to recover losses, that is a warning sign. Use the tools provided on this page or contact our 24/7 support team.
Safe Gaming Tools
ll89 provides the following tools to keep your gaming experience safe and controlled. These can be activated at any time through our support team.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Requests to increase a limit take a minimum of 24 hours to come into effect.
Session Time Limit
Set a maximum duration for each gaming session yourself. When the set time is up, you will automatically receive an alert and an option to end the session.
Time-Out Break
If you want to take a temporary break, take a time-out ranging from 24 hours to 30 days. During this period, no deposits or gameplay will be possible from your account.
Self-Exclusion
If you need a long-term break, choose self-exclusion. You can keep your account closed from 6 months up to permanently. This restriction cannot be reversed while it is active.
Reality Check
View a summary of your playing time and spending at set intervals. This reminder will keep you aware of your actual situation and help you make informed decisions.
24/7 Support
Our Bangla-speaking support team is always ready to help with any issue. Get instant assistance through live chat — any time, day or night.
21+ Age Restriction
ll89 strictly enforces that only those aged 21 years or older may game on our platform. Age is verified at registration, and in any case of suspicion we may request additional identity verification.
Minors are not permitted to create accounts. If you find that a minor is using your device or account, notify our support immediately.
- Age verification required at registration
- Additional verification for suspicious accounts
- Minor accounts closed immediately
- Parental control tips for family protection
You must be at least 21 years old to play at ll89. We are committed to ensuring responsible gaming.
For those aged 21 and above onlyRecognise the signs of problem gambling
Ask yourself — do any of the following apply to you? If more than one answer is yes, consider seeking help.
Lack of time control
You want to stop playing but cannot, or you planned to play for an hour but far more time keeps passing.
Chasing losses
After losing, you keep placing larger bets to try to win back what you lost.
Financial pressure
You are spending money on gaming from essential household expenses or savings, or taking loans.
Relationship strain
Gaming is causing arguments with family or friends, or you are hiding your gaming from them.
Escaping stress
When you feel anxious, lonely, or low, you repeatedly turn to gaming for relief.
Breaking promises
You have repeatedly promised yourself to cut back on playing but have not been able to keep that promise.
The golden rules of responsible gaming
Set your budget in advance
Allocate a fixed amount of money before each session and spend only that. When the allocation runs out, stop playing.
Think of gaming as entertainment
Gaming is purely for enjoyment, not a guaranteed source of income. You may win or you may not — accept that as normal.
Take regular breaks
After about an hour of play, take a short break. Go for a walk, drink some water, talk to your family.
Do not play under stress
Avoid gaming when you are angry, sad, or under mental pressure. It is harder to make good decisions in that state.
Help and support
If gaming becomes a problem, do not face it alone. The ll89 team and the resources below are here for you.
Live Chat
Contact our Bangla-speaking 24/7 live chat support directly. Your issue will be handled confidentially.
Email Support
Send any responsible gaming request to: [email protected] — the team will respond promptly.
Account Controls
The support team is always ready to help with setting limits, taking a time-out, or self-exclusion.
FAQ Page
Find answers to common questions about responsible gaming on our FAQ page.
Common Questions and Answers
Enjoy ll89's top games
safely
Enjoy cricket betting, slots, and live casino within the boundaries of responsible gaming. We are here to help with anything you need.